FAQ:
WinMPG Video Convert is a complete solution for video file conversion, all media formats can be converted to each other. It supports converting AVI (RMVB) to all video formats: AVI (RMVB) to MPEG, AVI (RMVB) to Mpeg1, AVI (RMVB) to Mpeg2, AVI (RMVB) to DVD, AVI (RMVB) to VCD, AVI (RMVB) to SVCD, AVI to RMVB. It also supports converting all video formats to AVI/XviD/DivX; WMV /VCD /DVD /SVCD /MPEG1 / MPEG2; IPOD/ PSP/ FLV/ SWF /GIF/ AMV; 3GP/ MP4; and supports converting AVI,MPEG1,VCD,ASF,WMV,RM,QuickTime, MOV to RMVB. In addition to these, it also supports distilling the audio formats (mp3/wav/wma/ac3/ogg/mmf/aac) from all video formats, and audio formats can be converted to each other.
Q: How to convert?
A: Click here to see the Convert list.
Q: Can not convert, whats wrong ?
A: If you can not convert a AVI to Mpeg, it probably that the AVI is not really in AVI format. It may be a Mpeg or any other format, just with ".AVI" file extension. You should try to convert it to AVI with "ALL to AVI" or "ALL to Divx" first, and then convert to Mpeg as your need.
If you can play it, then WinMPG Video Convert can convert it!
Q: No sound ?
A: In most time, WinMPG Video Convert will convert video first, and then convert audio, and finally mix video and audio to a valid media file. So if you cancel the conversion, the output file maybe no sound.
Unregistered trial version will cancel the conversion in 5 minutes, so you will get no sound on large file conversion. Registered version do not have this problem.
Q: How to input my registration code ?
A: Please right click in WinMPG Video Convert, select "Register...", and input your registration information.
Q: How to convert QuickTime MOV to AVI ?
A: Please press "All to AVI" button to convert QuickTime MOV MP4 to AVI. After conversion, you can play you movie with Windows Media Player. You need install QuickTime 6.0 or later to support this.
Q: How to convert Flash SWF to AVI ?
A: Please press "All to AVI" button to convert Flash SWF to AVI. After conversion, you can play you movie with Windows Media Player. You need install QuickTime 6.0 or later to support this.
Q: How to bug report ?
A: If you can not do a convert, or convert error, please email us.
Right click in the main interface, select "File Info", select your source media file. Now a "File Information" windows displays detail information of the file. Please email us the information.
Q: Why WinMPG can not convert the RM / RMVB to other format on Windows 7 or Vista system?
A: Because RM/RMVB is Real Media format, you must install Real alternative first. To avoid similar problems, we suggest you should also install k-lite software.
Contact Us
Questions? Comments? Suggestions? Please contact us at support@winmpg.com
Thank you for your interest!
Click here to bug report online
| 
